Masks
Your health and safety is our top priority. Masks are not mandatory for your appointment but if you have a cough, we advise you to wear one. Therapists will continue to follow all cleaning and disinfection procedures between clients to ensure the space is as safe as possible for all clients and practitioners.
Before your appointment
*If you are sick on the day of your appointment, please stay home and call the clinic to re-schedule.
Arriving to your appointment
Parking: There is plenty of free parking at the front, side and rear of the building.
Front Doors: Please use the front doors at 152 Thirtieth St and walk down to the end of the hall. Turn right at the end of the hallway to Muscle Wellness.
After 5pm and Weekends: The front doors will be locked. Please look for the picture QR scan code on the door and scan it using your camera phone. Our computer will let us know that you have arrived. Please wait for your therapist to meet you at the door.
Late Cancellations & No-Shows
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another client. As such, we require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice, or miss their appointment, will be charged 50% of the full treatment fee.
Payment:
We accept:
1. Credit Cards
2. Direct Billing to your Insurance Provider
3. E-Transfers. Email payment to info@musclewellness.ca
4. Cash
5. Debit Card
6. Online while booking your appointment
